United Response is a top 100 charity operating in England and Wales, providing a range of support services for more than 1,500 people with learning disabilities, mental health needs and physical disabilities. U R employs over 2,000 people across England and Wales. United Response’s mission is to enable people with learning disabilities, mental health needs and physical disabilities to take control of their lives. It has a vision of having a society where disabled people are equal participants and have access to the same rights and opportunities as everyone else (United Response, 2008).
The organisation spends more than 15 percent of its annual expenditure on recruiting, engaging and developing its staff. Being a private service provider in the health and social care sector, U R is subject to sector specific legislation and employment regulations which have implications on its recruitment and selection processes and other mandatory
requirements for the management and development of its human resources (United Response, 2008).