Organizational behavior studies form a very important platform for understanding what it entails to have a well-motivated workforce. Organizational behavior is the study of how individuals, people, and groups behave in various organizations (Brown 1995, p. 13).
It can also be stated as a set of formal and informal framework of policies and rules, within which an organization arranges its lines of authority, communications and allocates rights and duties. Organizational structure determines the manner and extent to which roles, power, and responsibilities are assigned, supervised, and coordinated, and how information flows between the various levels of management (Brown 1995, p. 14).
Human behavior lack absolutes and therefore it is very difficulty to predict any exact behavior of an individual given different situation. Good understanding of human behavior is very important, as it is a critical contributor to the productivity of any employee (Judge & Watanabe 1993, p. 34).
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